Вот их типовая процедура для возврата денег из кошелька на счет в тайском банке для фарангов:
We're glad that we have assisted you today on your concern. As discussed, you can request to transfer the balance to your bank account or converted via refund voucher.
Here is the link for the X-Form:
https://xform.lazada.co.th/form/show.do?spm=a2o4m.11644190.icms-5026378-1528697294310.3.156b2dd1pwQ9dd&lang=th-TH&scm=1003.4.icms-zebra-5026377-2801842.OTHER_5314050417_2454098&envUserType=buyerYou may need to do refund withdrawal by filling up X-Form which serves as tracker for us to process your request. You may need to login before filling up X-Form then follow the steps provided below:
- Select contact reason 'Wallet withdrawal'
- Select reason 'I can not activate Lazada Wallet'
- Select refund method (Bank Transfer or Store credit/Voucher)
- Fill up all required information and click submit once done.
NOTE: Please attach your passport and bank account detail on the form if prompted by the system, we'll ensure that all of your personal detail will be safe and on privacy.
After submission, our relevant team will update you regarding the request via email within 3-5 business days.
If you have any questions or concerns, please reply back to this email. We will do our very best to reply within 2 business days.
