Dear Customer,
Thank you for your email. Since you did not collect before the deadline, the order has been cancelled. We are sorry that we could not rearrange product collection, and ICOINS will not be returned.
Regards,
Fortress Customer Care Department
豐澤顧客服務部
A Division of A.S. Watson Retail (HK) Ltd
Telephone: 2555 5788
E-mail address: fortress@asw.com.hk